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Appzillon Digital Branch Solution for U.S. Banks and Credit Unions

Banks and credit unions are no longer just places to transact. Transform your branches into customer service hubs. Appzillon’s Digital Branch solution empowers customers to self-serve for routine banking, while staff focus on personalized, high-value interactions. Enjoy the convenience of digital banking anytime, anywhere.

Trusted by Leading Financial Institutions in the U.S.

Our platform is trusted by banks across the U.S. to deliver seamless, secure, and scalable digital banking experiences. Whether you’re a community bank credit union, or large commercial bank, Appzillon ensures that you can serve your customers across every digital touchpoint.
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Empowering U.S. Banks to Enhance Client Relationships

The landscape of bank branches has fundamentally changed. Banks are shifting to a technology-first approach, where digital solutions are embedded into customer activities and branch operations, not just added to existing processes. Over 90% of simple tasks are moving to self-service or assisted channels (according to a McKinsey report), empowering employees to become multiskilled and focus on data-driven, higher-value tasks. With streamlined, paperless processes for sales and service, branches can now deliver personalized offers that are highly relevant to customers’ needs.

Benefits of Appzillon Digital Branch

Enhanced Customer Experience

Deliver personalized services and seamless interactions across channels, fostering stronger customer relationships and loyalty.

Competitive Advantage

Stay ahead in the market with innovative features and cutting-edge technology, attracting new customers and retaining existing ones in today's digital-first banking landscape.

Operational Efficiency

Streamline processes, reduce turnaround times, and improve staff productivity, driving operational excellence and cost savings.

Key Features of Appzillon Digital Branch Solution

Gain real-time insights into your branch’s performance with a dynamic dashboard presenting comprehensive statistics. Track total applications received and processed, alongside detailed turnaround time (TAT) metrics, delineating both start and end times for application processing.
Effortlessly open accounts for new customers with our intuitive process, catering to a diverse range of products including Savings, Current accounts, Deposits, and loans. Each product comes with its corresponding workflow, ensuring seamless onboarding experiences.
Quickly locate existing customers using primary details such as Customer ID, Name, and Date of Birth combination, facilitating efficient customer management and service delivery.
Provide a comprehensive overview of the customer relationship, detailing the products they are currently utilizing. Access valuable insights to personalize interactions and anticipate customer needs effectively.
Enable users to make payments through various channels, including local payment networks, intra-bank transfers, interbank transactions, and international payments. Our secure system ensures seamless and reliable transactions every time.
Facilitate standard bill payments, as well as bill presentment and payments, offering customers convenient options to manage their finances effectively.
Empower customers to submit service requests effortlessly, including ordering a new cheque book, enrolling in positive pay, requesting stop cheque, obtaining a demand draft (DD), accessing statements, and requesting new cards, enhancing customer satisfaction and loyalty.
Streamline deposit and withdrawal processes with our intuitive Cash Operations module. Its user-friendly interface enhances convenience while maintaining robust security measures, ensuring efficient and secure transactions for users.
Schedule appointments with the branch for high-value transactions or personalized consultations, enhancing customer engagement and satisfaction.
Simplify user management tasks with Appzillon User Admin, enabling efficient control and organization of user accounts within applications. Our User Access Rights Management feature ensures granular control over permissions, enhancing security and compliance.

Key Innovations for U.S. Digital Banking

Deliver a cohesive banking experience across all platforms—web, mobile, and in-branch. This omnichannel approach ensures your customers can manage their finances conveniently, whether they’re on the go or visiting a local branch.
Utilize data-driven insights to offer personalized services that meet the specific needs of your clients. By understanding their preferences and behaviors, you can tailor your offerings, enhancing customer satisfaction and engagement.
From account management to loan applications, the Appzillon Digital Branch provides a complete suite of services that streamlines customer interactions. This integrated approach helps financial institutions, including credit unions and community banks, deliver exceptional service while optimizing operational efficiency.
Appzillon places a high priority on security with advanced encryption and real-time monitoring systems. By adhering to U.S. regulatory standards such as GLBA and FFIEC, you can confidently protect sensitive customer information, reinforcing trust and confidence in your banking services.
Our solution is designed for easy integration with your existing infrastructure, ensuring a smooth transition to digital banking. This capability allows your institution to maintain operational continuity while enhancing service delivery and data accuracy.

What our customers are saying

To see our cutting-edge Digital Branch solution in action

Partner with i-exceed for U.S. Digital Branch Transformation

Transform the role of your branches in the digital age with i-exceed’s Appzillon Digital Branch Solution. With expertise from over 110 global implementations, including some of the largest U.S. community banks and credit unions, we provide the tools you need to deliver a seamless, digital-first experience that enhances customer service and streamlines operations.

Appzillon Digital Banking Platform

Appzillon is i-exceed’s award-winning low-code digital banking platform and suite of innovative digital banking solutions. Together, the combination is helping the world’s leading financial institutions deliver seamless financial services,  delightful customer journeys and boost staff productivity.

Omnichannel Banking Platform

Easy to Deploy and Integrate

Inbuilt Extensibility

Artificial Intelligence Enabled

Microservices Architecture

Low-code Platform

appzillon-retail-banking

Resources

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